Q1: Are you a trading company or factory?
A1: We are a home application factory in ZheJiang province.
Q2: What's the MOQ of your products? Can I have a sample order?
A2: Our MOQ is one container.Yes,we can offer sample firstly.
Q3: How is the quality of the products?
A3: All the equipment are equipped with high quality spare parts to ensure the whole quality, safe,
stable and pretty.
Q4: How to proceed if I want to print my own logo?
A4: First,please offer your logo design drawing and the position of the logo,next we will make a
sample, then sample picture or send sample to you for confirmation, finally we will go ahead for
mass production.
Q5: How about your packaging? Can you offer OEM packaging?
A5: Each item with gift box then put into a cartons Yes, OEM packing also welcomed.
Q6: What's the lead time?
A6: For samples is 3~7 days,mass production time is 30 days after received payment .
Q7: How about your after sales-service?
A7: 1.Warranty: 1 Year.
2.Maintenance policy: If there is defective in warranty, please collect them together and send pictures
to us,we will offer technical supports and spare parts according to the condition, and to discuss how to
bear the cost(freight).
Q8: What document we can offer
A8:According to your request, we can offer:
C/O (certificate of origin)
FORM E / FORM F / FORM A / FORM P / FORM B / FORM R / FORM N
CCPIT stamp
Fumigation certificate
Bill of Lading
Commercial Invoice
Packing List.
Embassy stamp (Fees paid by the buyer)
CIQ (Fees paid by the buyer)